Our Leaders

Hope House, Inc. consists of an executive staff and a clinical team. Each member of our organization is vital to the success of our organization and the women & families we treat.

Karen Saltzman, Executive Director

Karen joined Hope House as the Executive Director in 2008 and has focused on capacity building and quality assurance. Under her tenure, Hope House collaborated with numerous local and state organizations, including non-profits, to develop and provide supportive housing, residential and outpatient substance use treatment services to women and their children. Under Mrs. Saltzman’s leadership in 2009, The Highlands West in Augusta, Georgia, a 42 bed residential supportive housing program was brought to fruition.  Hope House was awarded funding to operate an intensive outpatient program in 2012. Hope House is a licensed treatment facility and is accredited through the Council on Accreditation.

Mrs. Saltzman has served on several boards including the Medical College of Georgia’s Healthy Start Initiative, Rotary’s Adult Literacy Committee, and the Boys and Girls Club in Thompson, Georgia. She is also a member of the Drug Free Coalition in Columbia County and the Augusta Coalition for Addiction Recovery Awareness. Karen is a graduate of The University of South Carolina and completed extensive training under the University of Georgia’s Economic Development and Leadership program. She completed her graduate degree at Southern Wesleyan University with a Master’s of Science in Business Management.

Her vision for Hope House, and substance use treatment in Georgia, is the expansion of services for all families in the CSRA affected by untreated mental illness and addictive disease and furthermore, the opportunity for those individuals to embrace recovery, transition back into the community, and become self-sufficient.


Madison Bentley, Program Coordinator

Madison Bentley has a MS degree in psychology and counseling from Troy University. Mr. Bentley is a Licensed Professional Counselor and certified by the National Board of Certified Counselor’s. He is a member of LPCGA and has served on various community boards within the CSRA. Over the past 15 years, he has provided individual, couples, group, and family counseling. Madison has extensive experience in emergency crisis response, in which he managed the mobile crisis team, along with providing treatment to patients in the emergency room setting. He also has experience working in quality management and training emergency response clinicians across the state. Before coming to Hope House, Mr. Bentley served as the director for an inpatient adult crisis stabilization unit at Serenity Behavioral Health. Madison is currently serving as the Clinical Coordinator at Hope House. He oversees the clinical staff and clinical services to ensure our agency is meeting contract standards.


Tammy Alvarado, Finance Director

Tammy joined Hope House, Inc. in 2012. She previously worked for the City of Augusta Housing and Community Development Department since 2003 as a Community Development Coordinator, where she managed Community Development Block Grants and Emergency Solutions Grants that included Augusta Urban Ministries, Inc., Boys and Girls Club of Augusta, Coordinated Health Services, Inc., Good Samaritan Respite Center, CSRA EOA, Inc., Golden Harvest Food Bank, Inc. (Soup Kitchen), J.W.C. Helping Hands, Inc. and St. Stephens Ministries. Tammy also organized the City of Augusta’s Homeless Point-In-Time Count in 2012, that brought in numerous volunteers, resources and other community non-profits to assist with documenting the homeless population housed in our local shelters and on the streets of Augusta. Tammy will continue to pursue her career in Accounting and Business Management in the Spring.  Tammy is the Finance Director for Hope House, Inc. in Augusta and manages the organizations finances, grant compliance for Federal and State Funds. She is skilled in Contract Procurement, Quality Assurance, Development and preparation of grant applications, case management of grant funded projects for compliance of local, state, and federal codes, ordinances, and regulations.

Tammy is a proud mother to a recent graduate of Evans High School C/O 2014.

Tammy likes to giveback to her community by volunteering towards helping the homeless. She also enjoys spending time relaxing by the ocean reading novels and snorkeling.


Paige M. Miller, Development Director

Paige Miller is the Development Director for Hope House and is also a Certified Addiction Recovery Empowerment Specialist (CARES), and serves as the treatment representative for the local Drug Free Communities Coalition in the CSRA, as well as the Young People in Recovery (YPR) Chapter Lead for Augusta. Paige is skilled in grant writing and has helped to increase Hope House’s resources by 20% in two years.

Paige is also a Certified Preventionist in the state of Georgia, focusing on underage drinking and prescription drug use prevention. She is a 2013 graduate of the Columbia County Leadership program and received the Nonprofit Leader: 30 Under 30 Award from the Georgia Center for Nonprofits in May of 2013. She also serves as a Community Co-Chair for the Georgia Prisoner Reentry Initiative in Augusta and is a member of the Young Professionals of Augusta (YPA), Junior League of Augusta (JLA), and serves as the Board President of the Association of Fundraising Professionals – Greater Augusta Chapter.

Paige helped to organize a recovery community development project, called Recovery On My Mind, in March of 2015 that brought together over 300 community members, along with other annual recovery community events. Her local advocacy includes initiatives around: employment, education, and housing for those in recovery, especially young people.

Paige has a passion for working with individuals not only seeking treatment and in recovery, but also in promoting positive youth development for at-risk youth and children with parents suffering from substance use disorder.

Board of Directors

Robert Bargeron, Retired

Ken Chacey, Ameresco

Reginald Cofer, Dept. of Community Supervision Reentry Services/Georgia Prisoner Reentry Initiative

Inthia Birchfield Fanning, Student

Dr. Gary Crook, Retired

Rick Herring, Augusta Warrior Project

Julie Miller, Family Connection of Columbia County (Chair)

Stephen Smith, Veterans Affairs (Secretary)

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