Step one

Complete a Hope House application by following this link Hope House Application. Need to print a hard copy? No problem, click here. Applications and additional documents can be faxed to 706.737.9830, Attn: Intake or emailed to docs@hopehouseaugusta.org

Hope House accepts applications online (primary method), in person, via fax or telephone, as well as physically mailed applications. It takes approximately two (2) to five (5) business days to process an application for services.

Step two

In addition to the application, Hope House will need the following items for you or your loved one to be considered for treatment:
Photos of the following items are allowed-PLEASE MAKE SURE THE IMAGE IS CLEAR and email to docs@hopehouseaugusta.org.

TUBERCULOSiS TEST RESULTS

Also known as a TB or PPD test. The results of this test take three (3) days and can be completed with your physician or your local health department.

• Can't afford a TB test? Contact our office at 706.737.9879 ext. 207

SYPHILIS test results

Also known as a RPR test. The results of this test take 24-48 hours and can be completed with your physician or your local health department.

• Can't afford a RPR test? Contact St. Vincent de Paul at 706.722.3535

Income verification 

Also known as a WG-15 from the Georgia Department of Labor. This is a free form. 

• This can also include a recent pay stub, proof of SSI, SSDI, etc.

• Call 706.721.3131 for questions on how to obtain a WG-15 income verification form.

Photo identification 

Also known as a picture ID. This can include a driver's license or state identification card. Photos of your ID Card are allowed-PLEASE MAKE SURE THE IMAGE IS CLEAR and email to docs@hopehouseaugusta.org.

• This form of identification should not be expired.

• Contact Gap Ministries at 706.722.4408 for assistance with obtaining a Georgia photo ID.

social security card

This can be the physical card or document from the Social Security Administration stating that a replacement card/new card has been applied for. Photos of your Social Security Card are allowed-PLEASE MAKE SURE THE IMAGE IS CLEAR and email to docs@hopehouseaugusta.org.

Homeless verification (if applicable)

This can be a notarized letter from an emergency shelter, agency, church, and/or family member/friend that has provided services, including temporary shelter or hotel rental assistance. Include your last known address or zip code with this letter.

*If you complete a hard copy of the application, please also complete and sign the mandatory Augusta Housing Authority form. All forms and additional documents can be emailed to docs@hopehouseuagusta.org or faxed to 706.737.9830 with attention to 'Intake.'

step three

After submitting the application (online or hard copy) with additional required documentation, please contact our Intake Team; 706.737.9879 ext.207 bcoleman@hopehouseaugusta.org; or Barry Nix at 706.737.9879 ext. 222 with any additional questions.

Although many individuals that apply for services at Hope House are court ordered to participate, our agency follows guidelines set forth by the Georgia Department of Behavioral Health and Developmental Disabilities for services. All programs providing treatment for substance using women give priority for admission in the following order:

 1.            Pregnant, intravenous substance users.

2.            Other pregnant substance users.

3.            Other intravenous substance users.

4.            All other substance users.

Court ordered individuals are not provided a priority level unless they indicate one of the above priority levels, as appropriate. 

sTEP FOUR

Our services are provided through contracts, grants, and local donations. While our facility consistently maintains a waiting list for services, Hope House will work with you or your loved one to identify appropriate alternative treatment options, as well as provide interim services. With the above identified priority levels, an estimated wait time cannot be provided to you or your loved one.

In the meantime, you will receive a weekly call from our intake team or a certified peer on staff to provide an update on your admission's status and complete a recovery check in. If you do not hear from us, please ensure we have your correct contact information.

Need support outside of our normal business? Contact the CARES Warm Line at 1-844-326-5400. The CARES Warm Line is a peer-operated, non-emergency telephone support service provided in partnership with the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD). Telephone lines will be open 8:30 a.m. until 11:00 p.m. Services are free and all information will remain confidential. 

The CARES Warm Line is not a crisis line. If someone is experiencing a mental health crisis or emergency, they will be referred directly to the Georgia Crisis and Access Line at 1-800-715-4225.

please read

While services (counseling, transportation, etc.) are provided at no cost to participants, individuals that part icipate in Hope House’s residential and/or intensive outpatient program(s), participants are responsible for the cost of their medications. 

If participants are truly indigent, payment arrangements can be made to cover expenses at a later date. This can be paid with check or money order with the participant’s name in the memo line. 

campus safety

ITEMS ALLOWED IN TREATMENT

ITEMS NOT ALLOWED IN TREATMENT

For the safety of our families and our campus, new participants are allowed only one support person to assist with their move in. Items that are dropped off and moved in can be brought to the administrative office for staff to assist with the moving process.

While each participant receives her own apartment, space is limited. Hope House is unable to store excess items. Below is a suggested list of items a new participant should bring with them into treatment.

The safety and security of the families and staff on our campus is a priority. Because of this, there are items that are prohibited. Prohibited items that are brought when a new participant arrives will not be stored and should be sent back with support.

• Vapes

• Energy Drinks

• Powder Drink Mixes

• Caffeinated Drinks

• Diet Supplements

• Razors

• Glade/Air Wick Plug-ins

• Candles

• Bath Salts

• Any products that contain alcohol (including mouthwash and handsanitizer)

• Any items or clothing advertising or promoting the use of alcohol or substance use

• Hot/cooked foods (i.e. take out or cooked food from support or family)

• Baby Walkers with Wheels

• Toy guns, including Nerf guns