Our Team

Hope House, Inc. consists of an executive staff and a clinical team. Each member of our organization is vital to the success of our organization and the women & families we treat.


Karen saltzman, msm

Karen joined Hope House as the Executive Director in 2008 and has focused on capacity building and quality assurance. Under her tenure, Hope House collaborated with numerous local and state organizations, including non-profits, to develop and provide supportive housing, residential and outpatient substance use treatment services to women and their children. Under Mrs. Saltzman’s leadership in 2009, The Highlands West in Augusta, Georgia, a 42 bed residential supportive housing program was brought to fruition.  Hope House was awarded funding to operate an intensive outpatient program in 2012. Hope House is a licensed treatment facility and is accredited through the Council on Accreditation.

Karen is a graduate of The University of South Carolina and completed extensive training under the University of Georgia’s Economic Development and Leadership program. She completed her graduate degree at Southern Wesleyan University with a Master’s of Science in Business Management.

Her vision for Hope House, and substance use treatment in Georgia, is the expansion of services for all families in the CSRA affected by untreated mental illness and addictive disease and furthermore, the opportunity for those individuals to embrace recovery, transition back into the community, and become self-sufficient.


madison bentley, lpc, NCC, CPCS

Madison is the Clinical Director at Hope House. Madison Bentley has a MS degree in psychology and counseling from Troy University. Mr. Bentley is a Licensed Professional Counselor and certified by the National Board of Certified Counselor’s. He is a member of LPCGA and has served on various community boards within the CSRA.

Over the past 15 years, he has provided individual, couples, group, and family counseling. Madison has extensive experience in emergency crisis response, in which he managed the mobile crisis team, along with providing treatment to patients in the emergency room setting. He also has experience working in quality management and training emergency response clinicians across the state.

Before coming to Hope House, Mr. Bentley served as the director for an inpatient adult crisis stabilization unit at Serenity Behavioral Health. At Hope House, he oversees the clinical staff and clinical services to ensure our agency is meeting contract standards.


tammy alvarado

Tammy joined Hope House, Inc. in 2012 and serves as the Finance Director. She previously worked for the City of Augusta Housing and Community Development Department since 2003 as a Community Development Coordinator, where she managed Community Development Block Grants and Emergency Solutions Grants.

Tammy also organized the City of Augusta’s Homeless Point-In-Time Count in 2012, that brought in numerous volunteers, resources and other community non-profits to assist with documenting the homeless population housed in our local shelters and on the streets of Augusta. 


Christy Pennington, CPS-AD

Christy Pennington is the Compliance Coordinator for Hope House and is also a Certified Addiction Recovery Empowerment Specialist (CARES), and serves as the treatment representative for the local Drug Free Communities Coalition in the CSRA.  She has been a member of Augusta's Coalition for Addiction Recovery Awareness since 2017, ACARA increases awareness of different treatment options in the community and the referral process/ admission criteria for each agency.

Christy has a passion for helping individuals locate treatment and recovery resources and supporting them through that process.  


sylvia beam, CPS-AD

Sylvia Beam is currently the Development Director for Hope House. She currently serves on the Executive Board for the Augusta Richmond Continuum of Care and is also a member of the Augusta Coalition for Addiction Recovery Awareness.

Sylvia is also a Certified Addiction Recovery Empowerment Specialist (CARES) through the Georgia Council on Substance Abuse. She believes that advocacy is an important part of creating positive change for those in the community who do not yet have a voice to advocate for themselves.

A Special Thanks to Our Board of Directors

Robert Bargeron, Retired

Ken Chacey, Ameresco

Reginald Cofer, Dept. of Community Supervision Reentry Services/Georgia Prisoner Reentry Initiative

Inthia Birchfield Fanning, Master Cosmetologist

Tamica Collins, School Counselor

Rick Herring, Augusta Warrior Project

Julie Miller, Family Connection of Columbia County (Chair)

Stephen Smith, Veterans Affairs (Secretary)

A Special Thanks to Our Team

Childcare Staff

Clinical Staff

Support Staff

Executive Staff