Our Team

Hope House, Inc. consists of an executive staff and a clinical team. Each member of our organization is vital to the success of our organization and the women & families we treat.


Karen saltzman, msm

Karen joined Hope House as the Executive Director in 2008 and has focused on capacity building and quality assurance. Under her tenure, Hope House collaborated with numerous local and state organizations, including non-profits, to develop and provide supportive housing, residential and outpatient substance use treatment services to women and their children. Under Mrs. Saltzman’s leadership in 2009, The Highlands West in Augusta, Georgia, a 42 bed residential supportive housing program was brought to fruition.  Hope House was awarded funding to operate an intensive outpatient program in 2012. Hope House is a licensed treatment facility and is accredited through the Council on Accreditation.

Karen is a graduate of The University of South Carolina and completed extensive training under the University of Georgia’s Economic Development and Leadership program. She completed her graduate degree at Southern Wesleyan University with a Master’s of Science in Business Management.

Her vision for Hope House, and substance use treatment in Georgia, is the expansion of services for all families in the CSRA affected by untreated mental illness and addictive disease and furthermore, the opportunity for those individuals to embrace recovery, transition back into the community, and become self-sufficient.


madison bentley, lpc, NCC, CPCS

Madison Bentley is the Clinical Director at Hope House, Inc.  He has a Master’s in Psychology and Counseling from Troy Alabama University and is a National Board Certified Licensed Professional Counselor and Certified Professional Counselor Supervisor in the State of Georgia.  He is a member of the Licensed Professional Counseling Georgia Association (LPCGA) and has served on various community boards within the CSRA. 

Over the past 20 years, Madison has worked with children, adults and families on multiple levels in which he provides individual, couples, group and family counseling services to address mental health and substance use disorders.  He also works with patients who are chronically ill. 

Madison has extensive experience in emergency crisis services in which he managed the mobile crisis team for Behavioral Health Link in Region 2 along with providing emergency MH/SA/DD services to patients in the emergency room and community settings. 

Madison oversees staff, provides clinical services and provides clinical supervision to staff who are seeking licensure in the State of Georgia.  He is currently working toward a certification in integrative medicine and end of life services.  As a clinical director, Madison ensures Hope House is meeting State and Federal contract standards.       


tammy Butler

Tammy is our Director of Administration and oversees our Finance and HR departments. She is a graduate of Southern Wesleyan University with a BS in Human Services. She has over 30 years of Human Resource, Payroll and Finance experience.

Tammy came to us from The Family YMCA where she served as Senior Vice President, she was responsible for Human Resources and Youth and Children’s Services. During her tenure with the Y, she created a program called A Place To Dream which provided beds to children who otherwise wouldn’t have one. Through this program, she raised $65,000 and placed over 730 beds into homes around the CSRA.


sylvia beam

Sylvia is the Development Director for Hope House. She currently serves on the Executive Board for the Augusta Richmond Continuum of Care and is also a member of the Augusta Coalition for Addiction Recovery Awareness.

Sylvia is also a Certified Addiction Recovery Empowerment Specialist (CARES) through the Georgia Council on Substance Abuse. She believes that advocacy is an important part of creating positive change for those in the community who do not yet have a voice to advocate for themselves.


Chaz Butler

Chaz is our Volunteer and Events Coordinator. She is a graduate of Ga Southern University with a Bachelor Degree in Art History and also holds a Masters in Art History from Savannah College of Art and Design. Chaz is responsible for coordinating all of our annual fundraisers, in-house events for the women and children we serve, community outreach, volunteer recruitment & coordination, as well as all of our donations.

 Chaz has a passion for supporting women and believes that when a woman has confidence in herself and her surroundings, she can accomplish anything.

A Special Thanks to Our Board of Directors

Sandra Lynch, Human Capital Consultant (Chair)

Robert Bargeron, Retired (Secretary/Treasurer)

Reginald Cofer, Dept. of Community Supervision Reentry Services/Georgia Prisoner Reentry Initiative

Sarah Elwell, Licensed Master Social Worker

Teka Downer, Executive Director, Columbia County Community Connections

Nick Ortalaza, Senior Project Manager

Dr. Marlo Vernon, Assistant Professor

Kelly Thorpe, Augusta Warrior Project

Patricia Meredith, Commercial Real Estate

A Special Thanks to Our Team

Childcare Staff

Clinical Staff

Support Staff

Executive Staff